Dealing with government can be a hassle, dealing Malaysian government can be .......???

Sometimes giving them too much information can be a disadvantage instead of an advantage...

Sometimes they don't even know what they have and do not have...

Sometimes they ask for all sorts of things or require all sorts of process that even they themselves would like to skip or avoid...

Sometimes it's your own mistake...

Sometimes it's an error of judgment on their part...

Sometimes ...sometimes...sometimes...

But I consider this a temporary setback! I'll go around it somehow, Insya Allah.